In this role, you will have the opportunity to:

• Develop within the Sales Back Office and learn practical skills of After Sales processes
• Work in professional and dynamic team
• Initiate improvements and support Franke automation projects
• Work together with the local Franke departments in Europe
• Participate in practical trainings organized by your colleagues or on LinkedIn platform
• Enjoy your work
• Keep the balance between your work and private life.

We will count on you in:

• Verification & processing sales orders in system Fax2Edi and SAP
• Modification of sales orders in SAP
• Document management in the Fax2Edi system
• Distribution of inquiries and other documents sent by clients
• Taking part in testing new solutions and process improvement.
• Taking part in improving the process and the tools
• Allocation of non-complete orders & customer requests to respective departments of the company
• Creating and updating appropriate process documentation
• Support the processes for existing and new customers

You’re the perfect match, if you have:

• Experience in customer service or in the area of sales 
• Experience in work with SAP/SD module – an additional advantage
• Experience in transitions – an additional advantage
• Strong attention to detail and accuracy
• Ability to learn quickly and pick up new skills
• Self-management
• Customer orientation
• English min. B2 level
• French B2 level 

Who you are…

• Team Player –Teamwork makes wonderful things happen!
• Enterprising –Innovation is the key. We encourage you to share your ideas!
• Accountable –We deliver what we promise and make it wonderful.
• Focus on self-improvement – You push yourself and others to give their best and make it wonderful!

In return, we offer you:

• Employment in an international organization who is a world leader in Home Solutions sector and has a stable market position,
• A chance for professional development,
• Work in an international environment where English is the main language of communication,
• Office location – quick and convenient public transport, near to the Blue City shopping Center,
• Flexible working time and home office options,
• Competitive salary and social benefits such as:
  • Private medical care – Medicover
  • Benefit platform
  • Life insurance
  • Discount for Franke products
  • E-learning platform
  • Great coffee in the office made on Franke machine 🙂
  • Satisfaction from your daily duties

About Franke

Franke is a world leading provider of products and solutions for residential kitchens, professional foodservice and coffee preparation established in 40 countries. At Franke, we want to make everything we do wonderful – from what we manufacture and design, to the way we deal with our partners, customers and each other.

Additional information can be found at: www.franke.com