Cash Collection Process Lead with German

Greater Chemistry – between People and Planet – it is our Purpose which leads company’s Strategy:

• We are shaping the future with our customers.
• We are accelerating innovation.
• We are leading the transition towards sustainability.
• We are building a culture of possibilities.

By joining us, you create an actual impact on sustainability, innovation, relations with the customers and development ofyour own career.

What will you be doing?

• Support Process Manager, Cluster Manager, Deputy Cluster Manager in co-leading and manage the Collections EMEA team,ensuring effective daily operations and team performance
• Oversee and resolve complex issues, including escalations, to ensure timely collections
• Collaborate with cross-functional teams and stakeholders to optimize processes and ensure alignment with company goals
• Monitor and analyze Collections performance, providing insights and reports to management, ensure and support audits when applicable
• Ensure accurate and efficient usage of SAP and other ERP systems, and update/maintain WI, SOP’s
• Guide, mentor, train and support team members to foster professional growth and productivity
• Drive continuous improvement initiatives within the Collection process, ensuring compliance with internal policies and external regulations

What are we looking for?

• Minimum 3-5 years of experience in Collections, Accounts Receivable, or similar roles, with at least 1-2 years in a leadership orsupervisory capacity
• Solid background in shared services, with experience managing teams or projects as an advantage
• Expertise in SAP or other ERP systems, along with advanced proficiency in Excel, Word, and Outlook
• Strong leadership skills with the ability to guide, mentor, and motivate team members
• Proven ability to manage multiple tasks simultaneously, with strong problem-solving and decision-making skills
• Excellent communication and interpersonal skills to effectively interact with stakeholders at all levels, including customers and cross-functional teams
• Ability to handle escalations and drive resolution of complex AR-related issues
• Customer service focus
• Language skills:
  Corporate language: English (B2+)
  Working with Customers: German (B2+) as a must have
  Italian B1 would be an asset

What’s in it for you?

• Possibility to work in a Top Employer 2024 certified company.
• A rewarding challenge to further develop your skills in a professional work environment.
• An opportunity to be a part of the team with great enthusiasm for the business and for delivering top class services.
• Career development within our organization.
• Language bonuses.
• Relocation packages.
• Internal and external trainings.
• Benefits such as sport card (Multisport), private health care, additional life insurance.
• Hybrid work model.
• Corrective eyeglasses refund.
• Performance related yearly bonus.
• Broad range of initiatives provided by Social Team (cultural, sporty, loan found, various contest, occasional bonuses etc.).
• Discount card for the various restaurants.
• Integrational team events.
• Possibility to participate in the charity activities.
• Excellent working conditions in Monopolis complex in Lodz (wheelchair accessible workplace).

Your Contact
Anna Tosik
Talent Acquisition Partner EMEA
Telephone: +48 42 298 27 46 | mobile: +48 604 262 958 | E-mail: anna.tosik@clariant.com