Izba Gospodarcza
HR Services Advisor with German
AplikujŁódź
“Greater Chemistry – between People and Planet” – it is our Purpose which leads company’s Strategy:
• We are shaping the future with our customers.
• We are accelerating innovation.
• We are leading the transition towards sustainability.
• We are building a culture of possibilities.
By joining us, you create an actual impact on sustainability, innovation, relations with the customers and development of your own career.
As our HR Services Hub team is growing we are looking for a person willing to join us on position of HR Services Advisor. If you have experience in HR operations, administration, and resolving requests, and you speak German we’ll be happy to have you in our team supporting German market.
What will you be doing?
- Handle complex employee inquiries and requests and execute them in priority order ensuring timely and accurate resolution.
- Process HR transactions including new hires, onboarding, terminations, promotions, and transfers and perform specialized HR process administration.
- Participate in HR processes/countries migration to the HR Regional Hub.
- Probe cases to determine root cause of the issue or question to provide accurate answers.
- Actively contribute to delivering, maintaining and improving HR services, procedures and processes.
- Understand and utilize HR systems including Employee Portal/ Self Service, Knowledge base and Case Management.
- Ensure consistent application of HR policies and state, federal, and/or country laws and practices.
What are we looking for?
- Minimum 2 years of experience in the field of personnel administration, call centers or HR administration in Shared Service Center environment.
- Master or Bachelor in Business Administration, HR, Finance, Economics, or related areas.
- Knowledge of HR functions, processes, and operations.
- Ability to work effectively in a fast-paced, self-directed team-based environment subject to changing priorities and short deadlines.
- Strong customer service skills including ability to diffuse challenging situations.
- Skills to prioritize workload and provide timely follow-up and resolution.
- Strong attention to detail.
- Problem solving skills.
- Language Skills:
- Internal corporate language: English B2 level required
- Working with customers: German B2 level required
What’s in it for you?
- Possibility to work in a Top Employer 2024 certified company.
- A rewarding challenge to further develop your skills in a professional work environment.
- An opportunity to be a part of the team with great enthusiasm for the business and for delivering top class services.
- Career development within our organization.
- Language bonuses.
- Relocation packages.
- Internal and external trainings.
- Benefits such as sport card (Multisport), private health care, additional life insurance.
- Hybrid work model.
- Corrective eyeglasses refund.
- Performance related yearly bonus.
- Broad range of initiatives provided by Social Team (cultural, sporty, loan found, various contest, occasional bonuses etc.).
- Discount card for the various restaurants.
- Integrational team events.
- Possibility to participate in the charity activities.
- Excellent working conditions in Monopolis complex in Lodz (wheelchair accessible workplace).
Your Contact
Zuzanna Glapińska
Talent Acquisition Specialist
Telephone: +48 42 293 49 72 | mobile: +48 538 895 907| E-mail: zuzanna.glapinska@clariant.com